Welcome to www.happyandshiny.com ! These General Terms of Use (hereinafter "GTU") govern the use of our website www.happyandshiny.com , as well as all its available versions and related applications (hereinafter the "Happy & Shiny Site"). They aim to establish a relationship of trust between you and us, by offering you a positive and transparent experience, while respecting your rights and your privacy.
By accessing our site or using our services, you unconditionally accept these Terms of Use. If you do not agree with these terms, we invite you not to use our site. For any questions, you can contact us at the following address: contact@happyandshiny.com .
1. Who are we?
Happy & Shiny is an online store located at www.happyandshiny.com , specializing in the sale of spiritual t-shirts with unique designs (mandalas, lotus, sacred symbols) to enhance your style and elevate your energy. We are a brand dedicated to harmony, positive energy and creativity, and we do everything we can to offer you a smooth, secure and inspiring shopping experience.
2. Definitions
In these T&Cs:
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"You" means any natural or legal person using the Happy & Shiny Site, whether you are a customer who has placed an order, a user who has created a customer account, or a simple visitor browsing www.happyandshiny.com without an account or order.
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“We” or “Happy & Shiny” means the entity operating the website www.happyandshiny.com .
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"Happy & Shiny Site" means the website accessible at www.happyandshiny.com , as well as its related versions and applications.
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“Your data” means the personal data collected and processed in connection with your use of the Happy & Shiny Site.
3. Purpose and scope of application
These Terms and Conditions define the conditions under which you can access and use the Happy & Shiny Site ( www.happyandshiny.com ), as well as the services offered (purchase of t-shirts, subscription to the newsletter, creation of a customer account, etc.). They also include our personal data protection policy, in order to guarantee secure use that respects your privacy.
4. Access and use of the site
4.1. Conditions of access
Access to the Happy & Shiny website ( www.happyandshiny.com ) is free and open to all users with an internet connection. You are responsible for your equipment (computer, smartphone, etc.) and any costs associated with your connection.
4.2. Creation of a customer account
To place an order or access certain features (such as managing your reviews or your purchase history), you can create a customer account on www.happyandshiny.com . You agree to provide accurate and up-to-date information when you register. You are also responsible for maintaining the confidentiality of your login details and for any activity that occurs through your account.
4.3. Use of the site
You agree to use the Happy & Shiny Site in accordance with applicable laws and these Terms of Service. Any fraudulent, abusive, or unethical use (e.g., attempted hacking, posting illegal content) is strictly prohibited and may result in the suspension or deletion of your account.
5. Processing of your personal data
At Happy & Shiny, we place the utmost importance on protecting your personal data and the privacy of our customers. We are committed to complying with the principles of the General Data Protection Regulation (GDPR) and French law regarding the protection of personal data.
5.1. When do we collect your data?
Your personal data may be collected in the following cases:
- When you browse www.happyandshiny.com (via cookies, with your consent).
- When you create a customer account on the Happy & Shiny Site.
- When you place an order for one of our products or services.
- When you agree to receive our newsletter (by email or SMS).
5.2. For what purposes do we process your data?
We use your data to:
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Navigation : Streamline your experience on www.happyandshiny.com and personalize your navigation (legal basis: your consent).
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Order processing : Manage your orders, deliveries, mediations, customer relations (including via social networks), after-sales service, and marketing/commercial prospecting actions (legal basis: execution of the contract, legal obligation for product recall, consent or legitimate interest for marketing).
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Payment in installments : Offer this payment method to certain customers (legal basis: execution of the contract, consent for banking data).
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Customer reviews : Publish your reviews on www.happyandshiny.com and allow you to leave a comment (legal basis: consent or legitimate interest). Note: Happy & Shiny reserves the right not to publish certain reviews.
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Payment recovery and fraud prevention : Ensuring payment security and preventing fraud (legal basis: performance of the contract, legitimate interest).
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Advertising management : Manage our advertising campaigns, competitions, lotteries (excluding online gambling), commercial statistics, and prospecting (legal basis: consent or legitimate interest).
5.3. Data retention period
Your data is kept only for the time necessary for the purposes for which it was collected:
- Browsing data (cookies): 13 months maximum.
- Customer account data: for as long as your account is active, or until you request its deletion.
- Order Data: 3 years after your last interaction with us.
- Prospecting data (newsletter): until you unsubscribe or 3 years after your last contact.
5.4. Recipients and transfers of data
Your data is processed by Happy & Shiny and may be shared with service providers (e.g., for payment processing, delivery, or marketing campaigns). No data will be transferred to a third country outside the European Union without your prior consent and appropriate safeguards.
6. Your rights over your personal data
In accordance with the GDPR and French law, you have the following rights over your data:
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Right of access : Consult your personal data via your customer area on www.happyandshiny.com .
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Right of rectification : Modify your data if it is inaccurate or incomplete.
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Right to erasure : Request the deletion of your data (subject to legal retention obligations).
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Right to object : Object to the processing of your data for legitimate reasons, in particular for commercial prospecting.
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Right to portability : Receive your data in a structured format to transmit it to another data controller.
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Right to restriction : Request restriction of the processing of your data in certain cases.
To exercise these rights, you can contact us at contact@happyandshiny.com or via your personal space at www.happyandshiny.com . We will respond within one month, except in special cases.
7. Data security
We implement all necessary technical and organizational measures to protect your data against disclosure, loss, alteration, or unauthorized access. This includes the use of secure protocols (HTTPS), encryption of sensitive data, and regular audits of our systems. However, no system is infallible, and we encourage you to protect your credentials and report any suspicious activity to contact@happyandshiny.com .
8. Cookies and similar technologies
When you browse www.happyandshiny.com , cookies may be placed on your device to improve your experience (browsing cookies, personalization cookies, audience measurement cookies). You can manage your cookie preferences via our consent banner or your browser settings. To learn more, see our (replace with the actual link).
9. Modifications to the T&Cs
We reserve the right to modify these Terms of Service at any time to reflect changes in our services or legal obligations. Any changes will be posted on www.happyandshiny.com and, if necessary, notified to you by email to the address associated with your account. The date of the last update is indicated at the top of this document.
10. Contact and complaints
For any questions, complaints or requests regarding these T&Cs or the processing of your data, you can contact us:
- By email: contact@happyandshiny.com
- Via the contact form available on www.happyandshiny.com .
If you believe that your rights have not been respected, you can also file a complaint with the CNIL (National Commission for Information Technology and Civil Liberties) in France.
11. Applicable law and competent jurisdiction
These Terms and Conditions are governed by French law. In the event of a dispute, the parties agree to attempt an amicable resolution before taking any legal action. Failing this, the competent courts of Paris shall have sole jurisdiction to settle the dispute.
